Customer Support
- 👋 Welcome to Scriptive Customer Support!
- Assigning Books
- How do I assign a book to a child or classroom?
- How do I track the status of assigned books?
- Can children start a book without an assignment?
- Can I reassign a book to a different child or class?
- How do I unassign a book?
- Billing/Subscription
- How do I choose a subscription plan?
- How do I update or change my payment method?
- How can I upgrade or downgrade my subscription?
- What is the cancellation policy?
- How do I access my billing history?
- How do I apply a discount or promotional code?
- What happens if my payment fails?
- Child Management
- How do I add or remove a child from my account?
- Can I set different permissions or restrictions for each child?
- How do I view or reset a child's progress?
- Customization Tools
- Interactive Dashboard
- Review/Feedback
- Sharing Books
- Signup/Account Creation
- Writing a Book
👋 Welcome to Scriptive Customer Support!
At some point there will be some helpful introductory information here to help customers get started...
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Account Types
Assigning Books
Assigning Books
How do I assign a book to a child or classroom?
Assigning Books
How do I track the status of assigned books?
Assigning Books
Can children start a book without an assignment?
Assigning Books
Can I reassign a book to a different child or class?
Assigning Books
How do I unassign a book?
Billing/Subscription
Billing/Subscription
How do I choose a subscription plan?
Billing/Subscription
How do I update or change my payment method?
Billing/Subscription
How can I upgrade or downgrade my subscription?
Billing/Subscription
What is the cancellation policy?
Billing/Subscription
How do I access my billing history?
Billing/Subscription
How do I apply a discount or promotional code?
Billing/Subscription
What happens if my payment fails?
Child Management
Child Management
How do I add or remove a child from my account?
Child Management
Can I set different permissions or restrictions for each child?
Child Management