Customer Support

• 👋 Welcome to Scriptive Customer Support!
• Assigning Books
• How do I assign a book to a child or classroom?
• How do I track the status of assigned books?
• Can children start a book without an assignment?
• Can I reassign a book to a different child or class?
• How do I unassign a book?
• Billing/Subscription
• How do I choose a subscription plan?
• How do I update or change my payment method?
• How can I upgrade or downgrade my subscription?
• What is the cancellation policy?
• How do I access my billing history?
• How do I apply a discount or promotional code?
• What happens if my payment fails?
• Child Management
• How do I add or remove a child from my account?
• Can I set different permissions or restrictions for each child?
• How do I view or reset a child's progress?
• Customization Tools
• Interactive Dashboard
• Review/Feedback
• Sharing Books
• Signup/Account Creation
• Writing a Book

👋 Welcome to Scriptive Customer Support!

At some point there will be some helpful introductory information here to help customers get started...

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Assigning Books

How do I assign a book to a child or classroom?

How do I track the status of assigned books?

Can children start a book without an assignment?

Can I reassign a book to a different child or class?

How do I unassign a book?

Billing/Subscription

How do I choose a subscription plan?

How do I update or change my payment method?

How can I upgrade or downgrade my subscription?

What is the cancellation policy?

How do I access my billing history?

How do I apply a discount or promotional code?

What happens if my payment fails?

Child Management

How do I add or remove a child from my account?

Can I set different permissions or restrictions for each child?

How do I view or reset a child's progress?

Customization Tools

Interactive Dashboard

Review/Feedback

Sharing Books

Signup/Account Creation

Writing a Book