# Customer Support

# 👋 Welcome to Scriptive Customer Support!

At some point there will be some helpful introductory information here to help customers get started...

### Searching

### Navigation

### Account Types

# Assigning Books

# How do I assign a book to a child or classroom?



# How do I track the status of assigned books?



# Can children start a book without an assignment?



# Can I reassign a book to a different child or class?



# How do I unassign a book?

# Billing/Subscription

# How do I choose a subscription plan?



# How do I update or change my payment method?



# How can I upgrade or downgrade my subscription?



# What is the cancellation policy?



# How do I access my billing history?



# How do I apply a discount or promotional code?



# What happens if my payment fails?

# Child Management

# How do I add or remove a child from my account?



# Can I set different permissions or restrictions for each child?



# How do I view or reset a child's progress?

# Customization Tools

# Interactive Dashboard

# Review/Feedback

# Sharing Books

# Signup/Account Creation

# Writing a Book