Customer Support

👋 Welcome to Scriptive Customer Support!
At some point there will be some helpful introductory information here to help customers get started... 

 Searching 

 Navigation 

 Account Types

Assigning Books

How do I assign a book to a child or classroom?


How do I track the status of assigned books?


Can children start a book without an assignment?


Can I reassign a book to a different child or class?


How do I unassign a book?


Billing/Subscription

How do I choose a subscription plan?


How do I update or change my payment method?


How can I upgrade or downgrade my subscription?


What is the cancellation policy?


How do I access my billing history?


How do I apply a discount or promotional code?


What happens if my payment fails?


Child Management

How do I add or remove a child from my account?


Can I set different permissions or restrictions for each child?


How do I view or reset a child's progress?


Customization Tools



Interactive Dashboard



Review/Feedback



Sharing Books



Signup/Account Creation



Writing a Book