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Story Evaluation Rubric

Book Submission Guidelines

Story Evaluation Rubric Due to the nature of our platform (the text of the stories will no...

Updated 2 days ago by Nicole Hall

Book Submission Process

Book Submission Guidelines

Curious what the process looks like to submit a book to Scriptive? Let's break it down! Visual D...

Updated 1 month ago by Caleb Hornbeck

Book Formatting

Book Submission Guidelines

Sizing Being an online platform; We are not constrained by physical book constraints. This does ...

Updated 1 month ago by Jesse Wood

👋 Welcome to Scriptive Customer Support!

Customer Support

At some point there will be some helpful introductory information here to help customers get star...

Updated 3 months ago by Caleb Hornbeck

How do I view or reset a child's progress?

Customer Support Child Management

Updated 3 months ago by Caleb Hornbeck

Can I set different permissions or restrictions for each child?

Customer Support Child Management

Updated 3 months ago by Caleb Hornbeck

How do I add or remove a child from my account?

Customer Support Child Management

Updated 3 months ago by Caleb Hornbeck

What happens if my payment fails?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How do I apply a discount or promotional code?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How do I access my billing history?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

What is the cancellation policy?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How can I upgrade or downgrade my subscription?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How do I update or change my payment method?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How do I choose a subscription plan?

Customer Support Billing/Subscription

Updated 3 months ago by Caleb Hornbeck

How do I unassign a book?

Customer Support Assigning Books

Updated 3 months ago by Caleb Hornbeck

Can I reassign a book to a different child or class?

Customer Support Assigning Books

Updated 3 months ago by Caleb Hornbeck

Can children start a book without an assignment?

Customer Support Assigning Books

Updated 3 months ago by Caleb Hornbeck

How do I track the status of assigned books?

Customer Support Assigning Books

Updated 3 months ago by Caleb Hornbeck

How do I assign a book to a child or classroom?

Customer Support Assigning Books

Updated 3 months ago by Caleb Hornbeck