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Customer Support
Customer Support
Book Submission Guidelines
Quality assurance for authors and Illustrators submitting books to Scriptive's library
Billing/Subscription
Customer Support
Child Management
Customer Support
Signup/Account Creation
Customer Support
Writing a Book
Customer Support
Interactive Dashboard
Customer Support
Assigning Books
Customer Support
Review/Feedback
Customer Support
Sharing Books
Customer Support
Customization Tools
Customer Support
👋 Welcome to Scriptive Customer Support!
Customer Support
At some point there will be some helpful introductory information here to help customers get started... Searching Navigation Account Types
How do I assign a book to a child or classroom?
Customer Support
Assigning Books
How do I track the status of assigned books?
Customer Support
Assigning Books
Can children start a book without an assignment?
Customer Support
Assigning Books
Can I reassign a book to a different child or class?
Customer Support
Assigning Books
How do I unassign a book?
Customer Support
Assigning Books
How do I choose a subscription plan?
Customer Support
Billing/Subscription
How do I update or change my payment method?
Customer Support
Billing/Subscription
How can I upgrade or downgrade my subscription?
Customer Support
Billing/Subscription
What is the cancellation policy?
Customer Support
Billing/Subscription
How do I access my billing history?
Customer Support
Billing/Subscription
How do I apply a discount or promotional code?
Customer Support
Billing/Subscription
What happens if my payment fails?
Customer Support
Billing/Subscription
How do I add or remove a child from my account?
Customer Support
Child Management
Can I set different permissions or restrictions for each child?
Customer Support
Child Management
How do I view or reset a child's progress?
Customer Support
Child Management
Book Formatting
Book Submission Guidelines
Sizing Being an online platform; We are not constrained by physical book constraints. This does allow some freedom and flexibility. Aspect Ratio Pages with a landscape/horizontal aspect ratio looks best and are preferred for our platform as they will be dis...
Story Evaluation Rubric
Book Submission Guidelines
In the US, the initial target for Scriptive is homeschooling parents. Homeschooling is a direction taken for a number of reasons (more effective education, protection from influences, learning or cognitive challenges, physical or mental disabilities, etc.). ...